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01. Where are your web servers located?
Our state-of-the-art web servers are in various multi-million dollar data centers in USA that have premium connectivity to the Internet. This ensures some of the highest uptime possible for your web sites and mail communication systems.

02.
What is your servers uptime record?
Since we began hosting, our uptime record has exceeded 99.9%. However, if you wish to host applications / sites with even more exceptional / mission-critical high bandwidth, availability or support requirements we suggest use of dedicated servers.

03. Will I get adequate Technical support?
Yes, we provide all technical support to our customers through email and telephone.

04. Do you support Country specific Top Level Domains?
Yes, we do support Country specific Top Level Domains.

05. Do you offer web design services?
Yes. Please visit our Website Designing section for design services OR Complete Websites section for a "Total Package" that includes domain registration, hosting, designing and publicity of your web site.

06. Will I get my site visitor statistics?
Yes, you will have access to both Awstats and Webalizer programs that will provide you detailed online information on important aspects of your web-site. Statistics includes How many people have visited your web site on which day? ,What browser did they use? , What areas/pages of your website they accessed? ,Which search engines and keywords they used to reach your site etc.

07. Do you provide an unlimited transfer plan?
Yes.

08. When can I start hosting my site?
If your domain name linked to your hosting package is available/propagated and we've received your payment, your account will be activated same day. Your username and password will be mailed to you along with the control panel link to access and maintain your own website.

9. Can I send bulk, yet targeted Email using your Servers?
No, we consider bulk Email of any kind to be spam. Please read the "terms of service" for more information.

10. Is MySQL database space part of the overall space that I purchase?
Yes, the space occupied by the database will be a part of the overall space that you purchase.